Last updated on Aug 22, 2025

To ensure the best experience for all of our valued clients, please take a moment to review our studio policies. By booking an appointment with True Beauty Esthetics, you agree to the following terms:

Appointment Policy

Please arrive on time to your scheduled appointment. If you are running late, we kindly ask that you notify us as soon as possible. Clients arriving more than 10 minutes late may need to reschedule and will be considered a no-show at the discretion of the service provider.

No-Show & Late Cancellation Fee

A $45 fee will be charged for no-shows and cancellations with less than 24 hours’ notice. This fee must be paid before rebooking any future appointments. We understand that emergencies happen. One grace occurrence may be allowed per client at our discretion.

Payment Methods

We accept cash, debit, credit, and e-transfer. E-transfer must be sent before the appointment begins.

Health & Safety

Please do not attend your appointment if you are feeling unwell, have a contagious condition, or have had recent exposure to illness. If you have any allergies, skin sensitivities, or are pregnant, please inform us in advance so we can adjust treatments accordingly.

Age Policy

Clients must be 18 years or older for certain services (such as waxing or lash extensions) unless accompanied by a parent or guardian with written consent.

Service Satisfaction

We strive for perfection and your satisfaction is our priority. If you have any concerns about your service, please contact us within 48 hours so we can make it right.

Respectful Environment

True Beauty Esthetics is a safe, inclusive, and respectful space for all. Any form of harassment, inappropriate behavior, or discrimination will result in immediate termination of the service and banning from future bookings.